The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

complying with applicable OHS policies and procedures and legislation, and implementing consultative arrangements to ensure individual and team OHS awareness and compliance

implementing OHS policies and procedures and using review, feedback and consultation processes as the basis for their update

implementing OHS training for individuals based on an evaluation of individual learning needs and identified training programs and resources

reviewing, updating and maintaining OHS records and information to meet legal compliance requirements.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

This unit of competency should be assessed using questioning of underpinning knowledge and skills.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

This section describes the skills and knowledge and their level required for this unit.

Required skills

application of the hierarchy of controls

assess identified hazards and risks

coaching and mentoring to provide support to colleagues

communicate with people from a range of social, cultural and ethnic backgrounds and physical and mental abilities

communication skills to convey and discuss OHS issues and information

data analysis

evaluate documents, behaviours and OHS information

information technology to use computers and business equipment

literacy skills for comprehending documentation and interpreting OHS requirements

monitoring and observation

negotiation

numeracy to calculate resources required to implement OHS policies and procedures and risk controls

problem solving

read and understand common OHS signs and symbols

risk assessment.

Required knowledge

general principles and practices relating to OHS management

guidelines relating to the use of restraints, batons, handcuffs, spray and firearms

guidelines relating to use of force

legal responsibilities of employers, supervisors and employees relating to OHS and duty of care

licensing requirements in the security industry

OHS hierarchy of control and procedures for its application

organisational procedures for emergency, evacuation and first aid response

principles and application of risk management and controls

range of potential security workplace hazards, risks and emergency situations

relevant legislation from all levels of government that affects security operations and licensing, especially in regard to OHS, equal opportunity, industrial relations and anti-discrimination

rights and responsibilities of employers and employees with regard to OHS and consultative arrangements.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS policies and proceduresmay relate to:

application of first aid

counter terrorism

emergency and evacuation response

equipment maintenance and use

hazard and risk identification and reporting

OHS consultation and participative arrangements

reporting accidents, incidents, injuries and near misses

restraint and apprehension of persons

risk assessment and control measures

safe operating procedures and instructions for use of equipment and technology

security licensing requirements

use and maintenance of Personal Protective Equipment (PPE)

use of force

use of restraints, firearms, handcuffs, batons and spray

use, storage and disposal of hazardous substances or dangerous items.

Legislative requirements may relate to:

anti-discrimination and diversity

Australian standards, codes of practice and regulations

award and enterprise agreements

duty of care

evidence collection

licensing arrangements and certification requirements

OHS issue resolution

relevant commonwealth, state and territory OHS legislation, codes of practice and regulations

roles and responsibilities of OHS representatives and committees

trade practices

use of force.

OHS informationmay relate to:

application of organisational OHS policies and procedures

compliance with applicable legislation, standards and regulations related to OHS

current security industry risks and alerts

identified hazards

outcomes of risk assessment and control processes

procedures for evacuation, application of first aid and emergency response

processes for raising OHS issues

up-to-date OHS issues and industry safety trends.

Communication skillsmay include:

active listening

comprehension

negotiation

note-taking

positive body language

questioning

reading accurately

speaking clearly

summarising

writing.

Interpersonal techniquesmay include:

active listening

being respectful and non-discriminatory to others

control of tone of voice and body language

demonstrating flexibility and willingness to negotiate

interpreting non-verbal and verbal messages

maintaining professionalism

providing and receiving constructive feedback

questioning to clarify and confirm understanding

two-way communication

use of communication appropriate to cultural differences

use of positive, confident and cooperative language.

Riskrelates to:

the chance of something happening that will have an impact on objectives.

Security risks may relate to:

biological hazards

chemical spills

client contact

electrical faults

explosives

financial viability

injury to personnel

noise, light, heat, smoke

persons carrying weapons

persons causing a public nuisance

persons demonstrating suspicious behaviour

persons suffering from emotional or physical distress

persons under the influence of intoxicating substances

persons with criminal intent

persons, vehicles and equipment in unsuitable locations

property or people

security systems

suspicious packages or substances

systems or process failures

terrorism

violence or physical threats.

Managing risksmay involve:

application of the hierarchy of control

complying with safe operating procedures for equipment

correct selection, use, storage and maintenance procedures for PPE

evacuation

maintaining vigilance, awareness and observation in the work environment

OHS communication and reporting

requests for back-up support or instructions

safe lifting and manual handling

security of documents, cash, equipment and persons

use of fire safety equipment

use of reasonable force.

Hazard relates to:

any thing (including an intrinsic property of a thing) or situation with the potential to cause injury or harm.

Hazards may be identified through:

consultation

continuous monitoring of work environment

debrief and review of security incidents

regular informal and informal discussions with colleagues

regular inspections of equipment and work area

review of OHS records.

OHS recordsmay relate to:

first aid and medical post records

hazardous substances registers

health surveillance and monitoring of work environment

identified hazards and risks

industry warnings and security alerts

maintenance and testing reports

manufacturer and supplier information, including materials safety data sheets and dangerous goods storage lists

OHS audits and inspections

OHS instruction and training

OHS issues which have been raised and reported

reports of accidents and injury

workers compensation and rehabilitation records.

Training needsmay relate to:

additional work experience or exchange opportunities

application of the hierarch of controls

attendance at OHS seminars or conferences

emergency evacuation training

OHS induction training

participating in formal or informal learning programs

undertaking personal study

use of restraints, batons, handcuffs, spray and firearms

workplace coaching, mentoring or supervision.

Learning opportunitiesmay include:

career planning or development

conducting a workplace skills assessment

participation in formal or informal learning programs

undertaking a performance appraisal

undertaking personal study

work experience or exchange opportunities

workplace coaching, mentoring or supervision.